Shipping Policy

At www.roohifragrances.com, we strive to provide a seamless and reliable shipping experience for our valued customers. Please review our shipping policy to understand the details of our shipping process:

  1. Order Processing Time:
    • All orders are processed within 3 to 7  business days (excluding weekends and holidays) after the payment has been successfully received.
    • Please note that personalized or made-to-order items may require additional processing time. The specific processing time for such items will be mentioned on the product page.
  2. Shipping Methods and Delivery Time:
    • We offer various shipping methods to cater to different needs. The available options will be presented to you during the checkout process.
    • The estimated delivery time depends on the shipping method selected and the destination of the package. Please refer to the shipping carrier’s website for estimated delivery timeframes.
  3. Order Tracking:
    • Once your order has been shipped, we will provide you with a tracking number via email or any other contact information provided during the checkout process.
    • You can use the tracking number to monitor the progress of your shipment on the respective shipping carrier’s website.
  4. Shipping Costs:
    • Shipping costs are calculated based on the weight, dimensions, and destination of the package, as well as the selected shipping method.
    • During the checkout process, the applicable shipping charges will be displayed for your review before completing the order.
  5. International Shipping:
    • We offer international shipping to select countries. Please note that customs duties, taxes, or import fees may apply upon the package’s arrival in your country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
    • Customs policies and procedures vary from country to country. It is advisable to check with your local customs office for more information regarding potential fees or restrictions before placing an order.
  6. Shipping Restrictions:
    • In certain cases, due to legal restrictions or logistical limitations, we may be unable to ship certain products to specific locations. If such a situation arises, we will notify you promptly and provide a full refund for the affected item(s).

If you have any questions or require further assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to help you and ensure your satisfaction with every aspect of your purchase.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website.